What our Customers say...
Testimonials
We're very impressed with your team. Your communication is first-rate. We have a 2nd property in Louisville that will require your services. The Burger Property Manager will contact your office.
Thank you!
We were one of the many households affected by the Texas Winter Storm in February. We were so fortunate to have Riley Winters as our project lead from SERVPRO. Riley was the hardest working person my husband and I have ever experienced. He was professional and really cared about making sure that he personally did everything possible to make sure everything went as smoothly as possible in the middle of what was a devastating time for us. He answered all of our questions and made sure we understood all of the remediations that were being done with our home. He worked extremely long hours and at one point came back and cleaned the whole area by himself. Riley tirelessly worked to complete our project. I hope that SERVPRO can please reward and recognize Riley for all of his hard work through some sort of bonus or some MUCH NEEDED paid time off. Thank you, Riley!!!!!
The customer called me & raved about your company. Very nice & very knowledgeable. Making sure she was not going to experience any mold etc.. Thank you so much! I would recommend you to anyone needing restoration.
From 1-10, would they recommend us?: 10
I've had the pleasure to work with Devin & Jason and their team on several projects and they have always responded promptly and done an excellent job. SERVPRO has always done a great job with all our restoration projects.
They are honest, trustworthy and when it comes to customer service the employees are exemplary. I hope your employees are rewarded for their excellence in their jobs and character.
SERVPRO team was an absolute pleasure to work with. They came and saw our space less than 30 mins after I called them on a Sunday afternoon. They had a huge team there the following morning at 8 am and got a very large job done in 1.5 days. They were completely self-sufficient and took care of every single one of my needs without ever bothering me. They are professional, courteous, and pleasant and I couldn't recommend them more!
We have never been satisfied with a franchise service company until now. From the first call from Shafekah to the final cleanup by Juan and his crew, it was nothing but great coordination and communication. Juan was always prompt, courteous, kept us informed, clean, and extremely efficient. We had water and mold mitigation in the crawlspace, which they completely nullified. We would not hesitate to use them again and highly recommend them for anyone who needs GREAT and prompt service. We are REAL customers and very particular.
Rance & Marlies Massey
Had an unfortunate experience with flood damage. SERVPRO made the recovery process effortless. Vacation home was restored in a quick and efficient manner. I am very pleased with the results.
Great service. One of the few that actually is full service to help me get the house back normal. They communicate well and kept me aware of all activity even though we were not always in the area.
Really impressed with their level of service. I would recommend them to my friends.
Highly recommend!! Great company, prompt service. Thank you for all of the help, SERVPRO!
WOW! Highly satisfied with their service. We had a major pipe burst and they were able to resolve the issue quickly and efficiently. 5+ stars!
Good company. Schuyler was there for us putting our home back together quickly. They understood the deadlines and worked many hours to get us back in the home in time for the holidays! Thank you!!!
Wow! we had a 3 level water disaster at our home in Breckinridge. They brought out equipment generators and all sorts of tools to save our house! I can't thank them enough for all their support and efforts. It is nice to see a company that cares as much as they do!
Professional and quick! Christmas Eve our vacation home flooded due to a pipe burst, we were back in our home within 24hrs. Top notch service
Amazing response time and quality work!
Wow! we had a 3 level water disaster at our home in Breckinridge. They brought out equipment generators and all sorts of tools to save our house! I can't thank them enough for all their support and efforts. It is nice to see a company that cares as much as they do!
Fast response! They were here quick and did a great job.
I would recommend them to anyone in the Vail Valley. They are organized, clean and professional. They worked very closely with our adjuster and got the work done quickly. I was very happy that they were a ONE-STOP shop and did all of the rebuild work as well.
SERVPRO has just completed the remediation of my condo unit in Keystone, Colorado which experienced a sewage overflow from our main condo waste line.
I am a Professional Forensic Engineer involved professionally in many remediation projects over the last 40 years, including fire damage, contamination, flooding and mold. I am from the New Orleans area and dealt with the aftermath of Hurricane Katrina along with numerous other fires, storms and hurricanes. I can stay that I was very impressed with the work of SERVPRO and Schuyler Clark on my first personal remediation project. Their knowledge and professionalism were beyond my expectations.
And, in addition, Schuyler communicated with me regularly to give progress reports and even questioned me to be sure furniture placement was correct. I never felt like I had to worry about the thoroughness or honesty of their work. Schuyler even told me about $40 in cash which was found during the course of their work and asked where it should be left for safekeeping. I would highly recommend then for remediation projects and believe you would have the same satisfaction as I did.
Great people. Great service!
Very helpful, and extremely professional.
Got the job done with superior customer service! Super reliable and highly recommended!
Great company!! Fast, reliable and helped us to feel at ease through the process.
3am frozen pipe burst in our basement. We called the 24/7 number for SERVPRO and were immediately contacted by the Summit location. Within 30 mins. SERVPRO were on site and called in A local plumber to help. Fast, Friendly, Professional and Solid! Thank you so much for helping our family during the wee hours of the morning! :)
Our vacation home in Vail had a pipe burst while we were away. Our first and second floor completely flooded! We were referred by our homeowners association to contact SERVPRO of Summit, Lake, Park, & Eagle Counties and thank goodness we did! Not only were they prompt, efficient, professional and fast, they also were incredibly friendly and good! We are now doing our reconstruction with them and couldn’t be more pleased with the progress. Awesome job!!! Five stars and more!!!
Tony has been incredible to work with! Fantastic personality, very patient with my many many questions regarding our insurance claim and process, and very quick help with drying up our flood! Grateful for his support.
These workers are fast, timely and do what they say. It’s been a great experience after a bad situation.
When my roof leaked after a long and snowy winter, it caused significant water damage throughout my house. I called SERVPRO of Summit, Lake, Park, and Eagle. They had technicians out to survey the damage quickly. They worked with my insurance company saving me the time and worry of doing so and came to a fair agreement. Once the work began, their crew work diligently to clear out my belongings to prevent further damage and removed the materials that had already been damaged. They were easy to work with and always professional. I hope to never need that level of restoration again, but if I do I know who to call.
SERVPRO of Summit handled the project at our family's second home with great care and professionalism. We recommend SERVPRO of Summit to anyone who wants a team of professionals who are able to organize the project from start to finish.
Excellent quality of work and very responsive. I recommend their services highly.
Awesome experience!!! Will use this company again!!!
Awesome service!! Highly recommend!! New ownership rocks!!!
Awesome company! Highly recommend, great new ownership!
First of all I never write reviews, but I have to say this company goes far above and beyond measures!!! I’m extremely happy with there service and will definitely recommend them to my friends!!!
My mother recently had her house get flooded by a water leak from a burst pipe. She called her insurance company who recommended SERVPRO. From the first time she talked to someone at the local branch through when people showed up and started moving her furniture and her personal items and all the way to the end of their work, those folks at the SERVPRO office in Avon acted with the utmost of professionalism and respect. My mother was very apprehensive about the entire ordeal and she was made to feel at ease because everyone was so helpful and informative.
Very happy with the service, trust them with the work.
Excellent customer service- Crew was friendly, extremely professional, and went above expectations. I will recommend to family and friends.
This company is absolutely amazing!!! I highly recommend them!! The new ownership is very qualified and professional!!!
Under new ownership. I gave them a try and the customer service is top notch. They took care of all my needs and got the job done. I can’t thank the SERVPRO team enough.
This company is fantastic. They went above and beyond for me, cleaned areas I did not even asked to be cleaned without additional costs and they did a fantastic job. Carpets are like new. Thanks much!
We were gone for a month only to come back to a flooded basement! SERVPRO not only dried our basement BUT discovered black mold due to the flooding! They removed all the mold and even replaced the drywall, trim and painted! 100% recommend them to anyone! Amazing service.
Came right away to get our flooded bathroom, stairs and bedroom downstairs all dried out. Very professional. Used up to date technology and super friendly. They made sure every thing - every nook and cranny was dry with more than just blowers - they had infra red technology, 3d photography, and huge dehumidifiers. They sealed the area off and made sure it was all dry, even behind all the walls. Highly Recommended!
Tony at SERVPRO and the entire team is amazing. They were prompt, thorough and took their time to educate us. We began very unsettled regarding our issue and left with the peace of mind that our issue will be resolved and will be resolved right.
Excellent customer service- Crew was friendly, extremely professional, and went above expectations. I will recommend to family and friends.
My mother recently had her house get flooded by a water leak from a burst pipe. She called her insurance company who recommended SERVPRO. From the first time she talked to someone at the local branch through when people showed up and started moving her furniture and her personal items and all the way to the end of their work, those folks at the SERVPRO office in Avon acted with the utmost of professionalism and respect. My mother was very apprehensive about the entire ordeal and she was made to feel at ease because everyone was so helpful and informative.
I would recommend SERVPRO to everyone that I know.
We were gone for a month only to come back to a flooded basement! SERVPRO of Summit, Lake, Park & Eagle Counties not only dried our basement BUT discovered black mold due to the flooding! They removed all the mold and even replaced the drywall, trim and painted! 100% recommend them to anyone! Amazing service.
They did an outstanding job for us. We experienced severe flooding, mud, furniture damage, etc. Their response time was rapid. The crew was courteous, thoughtful, hard working and kind. All procedures were explained to us in advance and a face to face meeting was conducted to review the charges. We would definitely call on them again!!!
I truly appreciate the courteous and expert service provided by SERVPRO. The staff worked overtime to complete a difficult job. Thank you!!
Office staff was polite and helpful, as were the on-site workers.
They explained clearly the process throughout the entire duration of the job. I was satisfied.
I would recommend this franchise to people. They were prompt, courteous, and attentive to my needs.
I was extremely impressed by the SERVPRO franchise's on-site performance. I would recommend.
I'd like to let you know that I appreciated the work that Carolanne and her team did on my townhome that was significantly impacted by frozen pipes and a subsequent flood. SERVPRO did an excellent job helping to steer me through the challenges of the disaster and they were on-call and attentive during the whole process, including being very helpful in explaining the insurance process.
The job took longer than we anticipated, but I am highly satisfied with the completed project. Thank you.
SERVPRO finished what CCS did NOT complete. They were pros!
I was pleased with the onsite communication and interactions; however, follow up information could be improved slightly. Other than that great job!
DJ was a great help getting things dry. Will definitely be using this company in the future.
All of SERVPRO's staff is very professional and friendly. They answered all of my questions off the bat and got the job done in a timely manner. Will be sure to recommend and use again.
Working with this company was amazing! Thank you for everything.
DJ was extremely professional and communicated every step of the process well. He was a tremendous help and went above and beyond.
I was confident in the knowledge that Brandon had. Would recommend.
They were prompt and professional.
Could have touched up paint over pool table, but overall satisfied. The men were professional on-site.